Our new section, Supplier Corner, presents some of our Japan suppliers' products and services, as well as available facilities.
This month's focus is on new meeting & incentive packages and strategies from hotels in Japan.
Hilton's Tokyo and Nagoya hotels renovate and refurbish their banquet and event halls.
Hilton Tokyo’s Kiku Ballroom in classroom format.

©Hilton Worldwide
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Hilton Tokyo completed its 3-year multi-million dollar renovation last fall with the full renovation of the main ballroom. Following the refurbishment of the guest rooms, the Executive Lounge, lobby, ‘Marble Lounge' and fitness center, which was completed in March 2008, the Hilton Tokyo has implemented the next stage in the hotel's transformation into a luxurious five-star property. The new ballroom, the Kiku, and the banquet lobby were reopened as a totally new function space, "where meeting are convened and relationships created", at the end of September 2009.
The 932 square meter ballroom Kiku is the largest function room in the hotel and can be divided into 4 smaller rooms. The flexibility of the space allows it to cater for events ranging from sophisticated gala dinners to smaller intimate gatherings. The room accommodates up to 600 diners for a stylish gala dinner style and up to 1,200 people in theater style. The core interior design concept of the renovation is taken from the Japanese word "IKI," loosely translated as "stylish," and is inspired by the striped patterns of the traditional Kimono of the Japanese Edo period (1603 – 1868). This era was known as the beginning of the early modern period of Japan and a marriage of modernity and tradition is instrumental to the unique and stylish function space created by the Design Studio Yukio Hashimoto.
With warm, light beige and vivid vermilion tones, special wall paper made of cloth with pleat patterns to create the impression of a patterned Kimono and enhance the room's acoustics, and vermilion carpeting resembling a traditional kimono "obi" or sash, the room is designed to be aesthetically pleasing and comfortable. The lighting design is inspired by the famous lattice doors of Kyoto, and audio/visual systems include an LED color changer system, a 250-inch screen and a 12,000 lumen projector. In addition, the new banquet lobby features a stylish bar counter centerpiece and comfortable sofas, where guests can relax and feel free to interact as they enjoy the living room atmosphere. The new bar counter works effectively as a stylish pre-function and interval space, welcoming banquet guests to enjoy refreshments before and during events.
Meanwhile, on April 23rd, Hilton Nagoya completed the 2.3 million-dollar renovation of its roof-top bar on the 28th floor into an extensive Sky Chapel and Banquet Space. This Sky Chapel, Sky Banquet "One O Five" is a master planned development designed by Mr. Yukio Hashimoto, a world-famous Japanese space designer, with the theme of modern simplicity. With its new and innovative multi-functional design concept, this space is uniquely positioned to cater to both weddings and the MICE (Meetings, Incentives, Conferences and Exhibitions) industry. Hashimoto Design Studio was engaged to enlarge and turn a roof-top bar into a multi-purpose venue suitable as a Chapel, Sky Ballroom, and Meeting Space. The design expands an already spacious area with panoramic views in a simple, stylish design. The design of the space is deliberately uncluttered with the focus being on the breathtaking view both day and night.
The Sky Banquet makes an ideal destination for business meetings or social gatherings, allowing one to complement the occasion in a choice venue. This simple, modern space totaling 384 square meters is accented by sweeping views, natural light and the latest equipment. In the evenings, the city lights also illuminate the entire space with an enchanting glow, creating the perfect mood for any evening event. The state-of-the-art audio/visual system, including a ceiling mounted projection screen, LCD projectors, digital video recording and amplification, CAT cabling and an LED floor lighting system, have been designed to meet various customer's needs. The adjunct boardrooms will also feature projectable walls and soundproofing, ideal for principal meetings.
"To maintain competitiveness, this modern multi-purpose design will allow for space utilization and a unique venue in the marketplace" said Jamie Mead, General Manager of Hilton Nagoya. "Given the strong loyalty to the Hilton brand in the region, and our growing worldwide profile, we see great potential for our new dramatic venue. We are committed to further develop the already strong reputation of our hotel."
For more information:
Hilton Tokyo
Email: tokyo@hilton.com
Hilton Nagoya
Email: mail.nagoya@hilton.com
Hotel New Otani Tokyo unveils its 2010 meeting packages.
Hotel New Otani Tokyo is conveniently located near the downtown business and financial districts of Tokyo, providing easy access and an ideal location for business travelers and meeting guests. Hotel New Otani Tokyo offers complete meeting packages that include everything you need to make your event successful – meeting/event rooms, equipment, overnight stay and meals.
The following packages are in effect until March 31st, 2011:
(Hotel banquet rooms are 10 – 100 capacity)
Hotel New Otani Tokyo

©Hotel New Otani Tokyo
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LAPIS Banquet Room

©Hotel New Otani Tokyo |
Garden Tower 2-Day Meeting Plan - ¥46,000/person*
The Main 2-Day Meeting Plan - ¥58,000/person*
Meeting Plan details:
1st Day: Meeting Room (available until 9:00 PM) + Lunch + Dinner + Guest Room
(Garden Tower Standard Room or The Main Standard Room – rooms are based on the plan)
2nd Day: Meeting Room (available until 5:00 PM) + Breakfast + Lunch
Plans include: Whiteboard, projector screen,
conference kit for each participant (5 sheets of A4 writing paper and ballpoint pen),
KIOSK (2 cups of coffee/tea, 2 bottles of mineral water and candies)
*The above rates include service charge and taxes.
*The above period and rates are subject to change without notice.
For more information, please contact the New Otani Hotels North American Sales Office at:
Tel/Fax: 646-216-2188
Email: nyoffice@newotanihotels.com
Website: http://www.newotani.co.jp/en/tokyo/
Hotel Okura Tokyo unveils its 2010 meeting packages.
Ideally situated in the heart of downtown Tokyo, Hotel Okura Tokyo is only minutes away from the city's foremost cultural, entertainment and business centers. No matter the occasion, the number of people in attendance, or the desired cuisine and decor, Hotel Okura has the perfect banquet space to meet your requirements and your budget.
For meetings with a 5-39 person capacity, Hotel Okura Tokyo offers two packages:
4-hour meeting package
Single Occupancy (Double or Twin) ¥29,000 per person per night
Double Occupancy (Double or Twin) ¥24,000 per person per night
(Above package includes)
- Meeting room rate
- One night stay in a standard room (30-33 m2)
- Breakfast buffet coupon
- Refreshing coffee break x1
- White board, four microphones*, projector, and screen in the room
- A bottle of mineral water, original candies, and a notepad
8-hour meeting package
Single Occupancy (Double or Twin) ¥34,000 per person per night
Double Occupancy (Double or Twin) ¥29,000 per person per night
(Above package includes)
- Meeting room rate
- One night stay in a standard room (30-33 m2)
- Breakfast buffet coupon
- Refreshing coffee break x2
- Lunch in Hotel Okura Tokyo’s restaurants and coffee shops
- A bottle of mineral water, original candies, and a notepad
A very special rate for non-staying guests:
4-hour meeting package: ¥14,000
8-hour meeting package: ¥19,000
For groups with 40-300 guests, the same packages are offered with the following further discounted rates:
4-hour meeting package
Single Occupancy (Double or Twin) ¥27,000 per person per night
Double Occupancy (Double or Twin) ¥22,000 per person per night
8-hour meeting package
Single Occupancy (Double or Twin) ¥32,000 per person per night
Double Occupancy (Double or Twin) ¥27,000 per person per night
One of the many available meeting rooms at Hotel Okura Tokyo.

©Hotel Okura Tokyo Co., Ltd. |
Non-staying guest rate:
4-hour meeting package: ¥12,000
8-hour meeting package: ¥17,000
These packages are available 9:00 AM – 5:00 PM.
Meeting times outside that time range will entail an additional ¥2,000 per person per hour.
*Microphones would be either wireless or standing, depending on the size of the meeting room.
Note: Meeting rooms with a size of less than 43 m2, there will be no microphone service.
For more on these packages:
Hotel Okura USA Sales Office:
Tel: 303-404-2137
Fax: 303-404-2146
Email: hot_sales2@tokyo.hotelokura.co.jp
Website: http://www.okura.com/tokyo/
Imperial Hotel, Tokyo celebrates its 120th anniversary with wide-scale renovations.

©Imperial Hotel, Ltd.
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©Imperial Hotel, Ltd.
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The Imperial was founded 120 years ago in 1890, under the direction of the Meiji government and at the urging of aristocratic businessmen. The Imperial Household Agency was the largest investor until the end of the Pacific War. At its origin in 1890, The Imperial was located next door to the Rokumeikan, a nationally sponsored social center in an elegant, Victorian-style building specifically designed for exchanges between Japanese and foreign visitors and residents and where the country's first dance parties were held. The Imperial was opened in order to offer, for the first time, full deluxe western hotel services to VIPs from overseas and also to prominent Japanese citizens. This emphasized a period when Japan had realized that the west had overtaken Asia in terms of technology and innovation and was hurrying not just to catch up but also to overtake the advances in other countries after several centuries of isolation.
After all its history, this year marks The Imperial's 120th anniversary, and since 2003 it has spent about ¥18 billion (about US$190 million) on wide scale renovations, including guestrooms with new air refinement systems and new bathrooms, restaurant and banquet room renovations, public spaces and back of the house areas. All the renovations were completed last year in order to coincide with the 120th anniversary celebrations.
Imperial Hotel, Tokyo

©Imperial Hotel, Ltd. |
Imperial Hotel, Tokyo receives bookings for numerous social events and business functions and indeed markets its facilities for these events most actively. The Imperial has hosted international conferences, meetings and other functions for many decades, and is capable of receiving large volume delegations. Last year it was the venue for global meetings of many international conglomerates and Japan-America related financial leaders. It has a total of 27 banquet rooms, including ballrooms that can accommodate up to 2,000 people, as well as smaller rooms for more intimate groups. The Imperial also offers meeting rooms without charge for registered guests in the Executive Services Center. With 931 rooms from luxury suites to standard layout, The Imperial is equipped and experienced to handle all types of MICE business. Furthermore, the addition of an extra runway at Haneda Airport and subsequent increased international arrivals has resulted in The Imperial starting limousine bus service to and from Haneda Airport.
In conjunction with its 120th Anniversary, the Annual Assembly of the Leading Hotels of the World will be held this autumn in Tokyo for the first time in 27 years. The Leading Hotels of the World, Ltd. is a prestigious luxury hotel reservations and marketing group of more than 450 hotels with over 84,000 rooms in 80 countries. In addition, to enhance its civic duties The Imperial is taking ongoing measures to improve guest security and environmental awareness, such as heat zone neutralization through rooftop greenery, water recycling and LED illuminations. Imperial Hotel, Tokyo also is striving to actively participate in and support the Japanese government's strategies to make Japan and the city of Tokyo more inviting for tourism and leisure travel and increase foreign arrivals.
For more information:
Imperial Hotel New York Sales Office
Tel: 212-692-9001
Fax: 212-867-4470
Email: teikoku@teikoku-nyc.com
Website: http://www.imperialhotel.co.jp/e/tokyo
InterContinental Hotels Group Japan (IHG ANA) started its original MICE Program "InterContinental Meeting" at InterContinental Yokohama Grand in April.
One of the many meeting rooms available at InterContinental’s numerous properties in Japan.

©IHG |
The program is created based on InterContinental Hotels’ concept called “In the Know,” offering community-based or experience-based meeting plans. InterContinental Hotels and Resorts launched the program globally last autumn. Jean Baptiste Pigeon, general manager of InterContinental Yokohama Grand, said that his hotel would like to have a bigger share in the MICE market by offering original and high quality services by introducing this program. He is positive about working with the neighboring facilities to generate MICE demand and is quoted as saying, "We are ready to collaborate with the adjacent PACIFICO Yokohama and the Convention Bureau to make Yokohama a high-profile city for MICE."
Ryozo Oya, COO of IHG ANA Hotels Group Japan, along with confirming his dedication to promoting MICE business under the InterContinental brand name, is determined to upgrade its contents and services to bring the program to near perfection. Keeping sustainable growth in view, he is eager to make MICE business the mainstay of the hotel's income as it expects increased demand for accommodation. The aforementioned program will start operating, according to Oya, in ten cities around the world including London, Paris, and Hong Kong, as well as Yokohama. The program's Yokohama debut was the first in Japan and the fifth in the world. The program is scheduled to be adopted later this year at five other InterContinental hotels in Japan.
The program's reservation website is being carefully developed to enhance its convenience to the user. A visitor to the site can virtually walk through the property as the site is loaded with an "interactive floor plan" whereby one can confirm the space and layout according to the meeting's purpose. The system is able to reply to an initial enquiry within two hours and to make an e-proposal within 48 hours so that the customer can approve the plan without loss of time.
In addition, each hotel of the InterContinental brand seeks to differentiate itself from its sister hotels by offering unique optional services under the "Insider Collection" plan, which provides guests with the chance to become acquainted with the local culture and history or to socialize with the surrounding community. InterContinental Yokohama Grand provides ten options under five themes. To give a few examples, there is an "Insider Break" in which guests are invited during a meeting recess to a party to taste Chinese tea and dumplings or Japanese tea and cakes. In another instance, there is an "Insider Interaction" in which guests are encourage to build teams and go out for treasure hunts in Yokohama's China Town.
For more information on InterContinental Hotels:
InterContinental Hotels Group North American Sales Office
General information & reservations: 1-800-ICHOTELS (1-800-424-6835)
Meetings & events: 1-800-MEETING (1-800-633-8464)
Keio Plaza Hotel Tokyo has launched its "Sake Sampler Package" for foreign guests to accompany the renovation of its Concord Ballroom.
Keio Plaza Hotel Tokyo’s Concord Ballroom

©Keio Plaza Hotel Co., Ltd. |
The Sake Sampler Package will be available until December 29, 2010, and includes a hotel room, breakfast and a tasting of three kinds of Japanese sake along with appetizers designed to perfectly complement the sake. Guests can enjoy the sake sampling at the Keio Plaza Hotel Tokyo's Amanogawa Bar (Amanogawa meaning "Milky Way") on the 2nd floor of the hotel. The sake is specially selected to suit even the first timer's pallet, and can perhaps be compared to fruity wines. An explanatory card of the featured sake will also be distributed. For meeting purposes, guests will want to make use of Keio Plaza Hotel Tokyo's completion of the renovation of its Concord Ballroom in December of 2008. The Concord Ballroom is large enough to accommodate up to 900 people for a sit-down dinner and up to 1000 people for a reception or other event. The Concord is complete with lighting equipment and audio systems facilitating simultaneous interpretation of up to eight languages. A warm environment and top-notch technology make it the perfect place for large international conferences, seminars and lectures, or even a grand dinner.
Sake Sampler Package Details
Available through December 29, 2010
Includes special room rates:
Superior Room (323 – 355 ft2) – From ¥23,000 for Single/Double Occupancy
Plaza Premier (355 – 388 ft2) – From ¥29,000 for Single/Double Occupancy
Features and Details:
*Rates include daily breakfast in the Lounge and Sake Sampler Voucher for Amanogawa Bar
*Sake Sampler Voucher can be exchanged for a Meal Voucher value of ¥4000.
*10% service charge, 5% consumption tax and Tokyo City tax will be added to these rates.
*Rates will be changed depending on occupancy.
For more information and reservations:
Keio Plaza Hotel Tokyo Los Angeles Office
Tel: 800-222-5346
Fax: 213-362-7772
Email: reservation@keioplazatokyo.com
Website: http://www.keioplaza.com/index.html
Prince Hotels has begun a full-blown campaign in April to focus on drawing in international meetings and foreign corporate incentive trips.
The two hotel complexes in Tokyo's Shinagawa district – the Shinagawa Prince Complex and the Takanawa Prince Complex – will establish full-time sales departments in order to acquire international business travelers, who use exhibition space for meeting exhibitions, as well as other available amenities. Due to the expansion at Haneda airport this autumn and its new runway, business travelers are expected to increase in number, and in three years the sales for all the hotels combined is expected to reach ¥15 billion (about $150 million), twice the current amount.
Map layout of the four Shinagawa Prince properties.

©Prince Hotel, Inc. |
The hotels comprising the two complexes, such as the Grand Prince Hotel Shin Takanawa (in Tokyo's Minato district), have together established a combined sales department. With many of its exhibitions and exhibition attendees coming from other Asia countries – in addition to attendees from across the globe – the department will be working toward attracting international meetings and incentive travel companies to booking Prince Hotel, aiming at drawing in 500-person scale association meetings and incentive trips. The first will be in April when it hosts for the first time an exhibition in Shanghai.
Prince Hotels has had the help of ten exclusive business trip planners to prepare for the meeting and get things ready, not only in reserving meeting space and sleeping accommodations but also in proposing the entire itinerary throughout the participants' stay in Japan. For example, if there are attendees who golf, then they arrange for golf at a Prince Hotels administrated golf course the day after the meeting, along with means of transportation to get there. As for international meetings, apart from the 2-3 day stay in Japan, attendees often bring their families with them, so Prince Hotels also places great importance on scheduling excursions outside of the meeting.
The reason for the hotels' earnest venture with attracting international meetings lies in the internationalization of Haneda airport. Also known as Tokyo International Airport, it is located just outside of downtown Tokyo and has faster and easier access to downtown areas than Narita airport. While it has traditionally handled most of the domestic traffic, leaving international flights to Narita, the opening of a new runway this autumn, along with other expansions, will open up access to more international service. Accompanying these additions and renovations, demand for rooms by business travelers at the Shinagawa hotels close to Haneda is expected to increase. Since 2004, the hotels have invested upwards of ¥11 billion (about $110 million) in carrying out remodeling and construction projects for their banquet halls and guest rooms as they arrange preparations for hosting international conferences. They will also be complementing their airport proximity – only about 20 minutes – with airport bus service to and from the Shinagawa properties at select times.
If Prince Hotels succeeds in increasing business to the Shinagawa area hotels, it will also have the advantage of being able to refer meeting attendees to other Prince Hotels throughout Japan once the meeting has concluded. The Japanese government has set a goal for 2011. It wants to increase the number of international conferences held in Japan by more than 50% of 2005's number, a total of over 255. While striving for that mark, the city's hotels will be strengthening and expanding their international meeting hosting capabilities.
For more information:
Tel: 1-800-542-8686
Website: http://www.princehotels.com
Swissôtel Nankai Osaka has been accelerating its meeting & incentive package development.
Raymond R. Tait lll, Director of Revenue & Marketing at Swissôtel Nankai Osaka, introduces to you what his hotel has to offer.
Raymond R. Tait III and the Swissôtel Nankai Osaka.

©Swissôtel Nankai Osaka |
When we speak of MICE (Meeting, Incentives, Conferences and Exhibitions) in Osaka, it is particularly popular to conduct incentives here. Why? Well, Osaka lies in the heart of Kansai and offers a day trip springboard to a wide variety of enticing incentive options. These options coupled together with world class hotels, restaurants and shopping make up that reward experience that is associated to an "Incentive". The actual list of day trip options is too long to do it justice here, but the sub-destinations of Kyoto, Nara, Kobe, Wakayama and Mie surrounding Osaka say it all!
The next part of "I" in MICE that demands attention is the all important Gala Dinner or Climax event that recognizes these high achievers on an incentive trip. Here in Osaka, we have some great options to not only recognize individuals but also entertain the group as a whole. Organizers usually want to buy something unique and representative of the country they are visiting. In the past, we have directed these organizers to nearby major department stores or specialty stores in Shinsaibashi and Namba with unique gifts. They are so pleased to see a wide selection of mementos that represent JAPAN as a keepsake memory of their achievement and trip to JAPAN.
Entertaining these high achievers is also an opportunity to showcase Japanese Culture; from the sublime sounds of the Koto to the pulsating rhythms of Taiko Drums. Costumed clad performers and companions at the reception time before the dinner is another excellent way for guest to experience JAPAN and take souvenir photos with Samurai, Geisha and Kabuki actors (the three most requested). Decorations range from traditional red cloth bench sitting with umbrellas to giant Japanese Scenery backdrops covering the wall of the function space.
Lastly and most importantly, we need to be aware of recent terminology change when approaching these dinners and using the Gala or Awards Dinner is sometimes not appropriate in the current economic times and the recent scrutiny on what is perceived as "Lavish" or "Expensive" outlay of money. Therefore, we try relating to the customer with the key word of "Appreciation" Dinner. For the Dinner it is best to offer a fusion menu of local appeal mixed with some Western course favorites - this is the way to win them over and have a successful event. Again, the food options and combinations are endless, so I will not attempt that here. All of these ingredients will help differentiate your Venue / Hotel / Product and appeal to the overseas Incentive Market wanting to come to JAPAN.
For more information visit the following links:
MICE Package of Swissôtel Nankai Osaka
Swissôtel Nankai Osaka E-Brochure
Swissôtel Nankai Osaka Website
The Capitol Hotel Tokyu prepares for its grand reopening this autumn.
The Capitol Hotel Tokyu.

©Tokyu Hotels Co., Ltd. |
The Capitol Hotel Tokyu, which closed in 2006, will be reborn in the autumn of 2010 as The Capitol Hotel Tokyu in Akasaka, the heart of downtown Tokyo. The newly reconstructed hotel will have 251 rooms available, including 13 luxury suites, as well as top notch meeting and banquet facilities and services.
The Capitol Hotel Tokyu will feature six different meeting and banquet rooms, totaling over 15,000 ft2 in space, and a number of restaurants and bars comprising Chinese, Japanese, Western and casual dining options, as well as drinks and cocktails. In addition to all of this, the Capitol Hotel Tokyu will offer guests the use of its business center (complete with secretarial service, a PC station with high-speed Internet access, copy, fax and courier service, and more), spa and fitness center and exclusive library lounge reserved for guests of club rooms and suites.
For more information on The Capitol Hotel Tokyu:
Tokyu Hotels New York Office
Tel: 1-800-42-TOKYU(86598)
Fax: 1-212-490-0426
Email: reservation@tokyuhotelsjapan.com
Website: http://www.capitolhoteltokyu.com/en/#
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